Sales Policy
Effective Date: October 8, 2024
Welcome to Luxury Watches & Gifts. This Sales Policy outlines the terms and conditions of purchases made through our website, https://luxurywatchesandgifts.com. By placing an order with us, you agree to be bound by the terms outlined below.
1. Product Information
We strive to provide accurate descriptions of all luxury watches and related items available on our website. However, we do not guarantee that the descriptions, images, or other content are completely free of errors. If you receive a product that does not match its description, you may return it in unused condition as per our return policy.
2. Pricing
All prices are listed in USD and are subject to change without notice. Prices do not include applicable taxes, duties, or shipping fees, which will be calculated at checkout. Luxury Watches & Gifts reserves the right to adjust pricing at any time.
3. Payment Methods
We accept major credit cards, debit cards, and other secure payment methods. Payment is required in full at the time of purchase. We ensure that all payment transactions are secure, but we are not responsible for any errors or fraud committed during the payment process by third-party services.
4. Order Confirmation
Upon receiving your order, you will receive an email confirmation. If there are any issues with your order, such as item unavailability, we will notify you within 2 business days.
5. Shipping and Delivery
We offer worldwide shipping. Shipping times and costs vary depending on the destination. Once your order has been shipped, you will receive a tracking number via email. Luxury Watches & Gifts is not responsible for delays due to customs or unforeseen shipping issues, but we will provide support to resolve such issues when possible.
6. Cancellations
Orders can be canceled within 24 hours of placement. After 24 hours, cancellations are not permitted as the order processing will have already begun. Please contact our customer service at info@luxurywatchesandgifts.com for cancellations or order changes.
7. Returns and Exchanges
Please review our Return Policy for detailed information on returns and exchanges. In summary:
- Returns are accepted within 30 days of delivery for unused items.
- Watches must be returned in their original packaging, with all accessories and documentation.
- Refunds will be processed after inspection of the returned items and may take up to 10 business days.
8. Warranty
All luxury watches sold by Luxury Watches & Gifts come with a manufacturer’s warranty unless otherwise stated. Please refer to the individual product pages for specific warranty details.
9. Limitations of Liability
Our liability is limited to the amount paid for the product purchased. We are not responsible for any indirect, incidental, or consequential damages related to your purchase.
10. Contact Information
For any inquiries regarding your order, you can reach us at:
- Email: info@luxurywatchesandgifts.com
- Phone: 307-621-0431
- Address: 4599 Thorn Street, Garden Grove, California, United States